Privacy Policy

Introduction

This Privacy Policy explains how Infinity Pool AI collects, uses, and safeguards information when you create videos, manage your account, or contact support.

Information We Collect

We collect the following types of information to provide and improve our service:

1. Account Information: Your name, email address, and other details you provide when creating an account.
2. Creation Data: Your uploaded photos and other references, prompts, conversations, generated clips, portrait-permission confirmations, and credit transactions. A group video may contain photos of several people; obtain each person's permission before uploading.
3. Session Information: Browser and network information used for authentication and abuse prevention.
4. Cookies: Small data files stored on your device for authentication and preferences.
5. Payment Information: Order and subscription records. Card details are handled by the selected payment processor; we do not store full card numbers.

How We Use Your Information

We use the data we collect to:

• Provide, maintain, and improve the service.
• Process transactions and send related confirmations.
• Send technical notices, security alerts, and support messages.
• Respond to your questions, feedback, and support requests.
• Detect, prevent, and address fraud and abuse.

Data Sharing

We do not sell your personal information. We may share data only in these limited cases:

• With the selected AI and object-storage providers to process your prompts, references, and generated clips. Their processing and retention terms also apply.
• When you create a public share link. Anyone with that link can view its shared content.
• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users.

Data Security

Account pages require authentication. Model processing may require accessible media URLs, so uploaded references and generated clips should not be treated as confidential storage. Avoid uploading material you are not authorized to share with the selected providers.

Your Rights

You can review and update your profile in account settings. Removing a conversation hides it from creation history; it does not necessarily erase copies retained by model or storage providers. For data access or deletion requests, open a support ticket.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.

Contact Us

If you have questions about this policy, contact us through Support Tickets.